Return & Exchange Policy
Each Natureflect product is carefully handcrafted with love and sustainability in mind. If for any reason you're not satisfied with your purchase, you may return or exchange it under the following conditions.
1. Return Conditions
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Items must be returned within 14 days of delivery.
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Products must be unused, unwashed, and in original packaging.
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Return shipping costs are the responsibility of the customer (unless the item is defective).
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Refunds will be processed within 7 business days after we receive the item.
2. Exchange Conditions
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Exchanges are possible only for items in stock.
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For size, color, or style changes, please contact us via email.
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Both-way shipping costs for exchanges are the responsibility of the customer.
3. Defective or Damaged Items
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If your item arrives damaged or faulty, please contact us within 3 days.
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We will cover all shipping costs in case of a defective product.
4. Contact
For return or exchange requests, email us at hidear@natureflect.com with your order number.
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